Originally published May 9, 2012: So I’m getting married soon, and I did create a gift registry (you had to search for it or call someone in my family to know it existed, I was hesitant but people kept asking my mom where I was registered so I made one). I had started one on another site, but decided they were too expensive and (I thought) deleted the registry at that site. We received a present from that registry (the one with nothing on it). It wasn’t something I registered for (although I’m not going to say no), and I didn’t recognize the name on the card or the name on the billing address. I asked my family and my fiance asked his and we asked friends (they also live very far from where anyone we know lives; there’s a return address) and no one knows either name on the cards. I’m pretty sure this is a mistake, and it’s a computer glitch from someone else’s registry, but we called the company and because of the registry rules, I’m limited in the return-ability (at least, I’d get the cash, not them, which defeats the point).
I feel bad – I am pretty sure I have someone else’s cookware, but there’s not much I can do. My impulse is to send a thank you card – but I don’t know them and I don’t think they meant it for me and the right thing would be to find the correct bride. So… how do I phrase this? Which address do I send it to? Both? What if by some craziness I’m wrong and I do know this person? (Although we’ve done a thorough check). The weird thing is also the store included the price, which I they probably shouldn’t do and the billing address doesn’t match the card attached either, so I’m not exactly sure who/where to address the note to. I’m thinking of just a generic “Thank you for the lovely cooking pot” but I’m afraid of getting back a note “Who is this?” The package was addressed to me. 0502-12
I would be inclined to write a thank you note as follows, assuming you have done due diligence to make sure the gift was not from some distant relative….
Thank you so much for the lovely wedding gift of XXXXXX cookware. It is beautiful. I have to confess that I, my fiance and our families are at a loss as to who you are. I suspect there may be a glitch in the registry and I received a gift intended for someone else. If this is the case, I am happy to work with you to resolve this mystery. Sincerely, XXXXX
UPDATE FROM OP:
I wrote in before describing how I had received a mystery wedding present from a name I didn’t recognize. I sent a general thank you note. When I got back from the wedding, the card had been returned to sender in the mail as no such person and no forwarding address. I have no idea what to do now! 0525-12
It looks like you have done all you can do. Enjoy the gift!